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SHIPPING & RETURNS

SHIPPING POLICY

  1. Order Processing Time: Lorem Ipsum Collection will process and fulfill your order within 3 business days from the date of purchase. Orders placed on weekends or public holidays will be processed on the next business day.

  2. Shipping Methods: We offer various shipping methods to cater to different delivery requirements. The available options will be displayed during the checkout process. Please note that the estimated delivery time may vary based on the shipping method and your location.

  3. Shipping Costs: Shipping costs will be calculated based on the total weight of your order, the destination address, and the chosen shipping method. The applicable shipping charges will be displayed at checkout before you confirm your purchase.

  4. Delivery Time: The estimated delivery time will depend on the shipping method selected and your delivery address. While we strive to provide accurate delivery estimates, unforeseen circumstances such as weather conditions or carrier delays may affect delivery times. Therefore, we cannot guarantee the exact delivery date.

  5. Tracking Information: Once your order is shipped, you will receive a shipping confirmation email containing the tracking information. You can use this tracking number to monitor the status of your package and get updates on its delivery progress.

  6. International Shipping: Lorem Ipsum Collection does not offer international shipping options.

  7. Undeliverable Packages: In the event that a package is undeliverable due to an incorrect shipping address or other reasons beyond our control, the customer will be responsible for any additional shipping fees incurred to reship the package.

RETURN & EXCHANGE POLICY

  1. Returns Eligibility: We want you to be satisfied with your purchase. If for any reason you are not happy with your order, you may return the item(s) within 30 days of receipt for a refund or exchange, subject to the following conditions:​

    • The return must be accompanied by the original receipt or proof of purchase.

  2. Return Process: To initiate a return, please follow these steps:

    • Contact our customer support team at info@loremipsumcollection.com to request a return authorization.

    • Once your return is approved, you will receive instructions on how to proceed with the return shipment.

    • Pack the item(s) securely in the original packaging and include a copy of the original receipt or proof of purchase.

    • Ship the return package to the address provided by our customer support team.

  3. Return Shipping: The customer is responsible for the cost of return shipping, unless the return is due to an error on our part (e.g., wrong item shipped, defective product).

  4. Refunds: Once we receive and inspect the returned item(s), we will process the refund within a reasonable timeframe using the original payment method. Please note that the original shipping charges are non-refundable.

  5. Damaged or Defective Items: In the event that you receive a damaged or defective item, please contact our customer support team immediately, providing details and photographic evidence if possible. We will work with you to resolve the issue promptly.

 

Please note that the above policies apply to purchases made on LoremIpsumCollection.com. For any further inquiries or assistance regarding shipping, returns, or exchanges, please feel free to contact our customer support team at info@loremipsumcollectoin.com

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